Warehouse with forklifts in use

Manage orders and transports quickly and easily

Linde Truck Call App

Manage transport orders more efficiently

A truck is delayed due to traffic conditions or an unplanned delivery arrives at the warehouse. It has to be unloaded quickly. This requires information on where to find the next available truck for the specific load. The long communication routes here often cause further delays and empty runs.

Requirements

For the Linde Truck Call app:

  • smartphone or tablet computer
  • Android® 4.1 (Jelly Bean) or higher
  • Internet access

For the Linde Truck Call website:

  • PC or tablet computer
  • current web browser (e.g. Google Chrome, Firefox, MS Edge)
  • Internet access

The Linde Truck Call App offers a solution for this. With the app, shift supervisors can easily and efficiently enter transport orders into the system via smartphone or tablet and at the same time assign an urgency to the order. The app then informs all available drivers, if a driver accepts the order online, it disappears from the system. Once the transport is complete, the shift supervisor receives a confirmation. Photos, documents and comments clarify the order. In order to adapt the app to the needs and fleets of the different companies, the shifts supervisors can initially create their vehicles with the corresponding equipment and properties via a web portal or app. At the same time, the app will be installed on smartphones for the drivers.

Forklift when unloading a truck

With the Linde Truck Call App, the shift supervisor organises his logistics tasks quickly and easily via smartphone.

Benefits at a glance

Efficiency

The app shortens lines of communications between shift supervisors and drivers. This avoids empty runs and the fleet can be optimally utilized.

User-friendliness

The app makes it easy to create and edit orders, even when you're not on site. The ability to prioritize tasks and attach photos and documents also ensures detailed communication.

Availability

The app enables a precise allocation of orders to suitable trucks. At the same time, it provides a simple overview of all open, current and completed orders.

Functions of the app

Truck Call App Linde

1. Setting up jobs

The shift supervisor enters his order in the app. To do this, he enters the position and storage location of the goods and determines the priority and time frame of the order.

Truck Call App Linde

2. Allocating jobs

The order is sent to all drivers. If one driver accepts the order, it is no longer visible to all other drivers.

Truck Call App Linde

3. Pending jobs

The app provides the shift supervisor with a list of all open, running and completed transport orders. He also receives an overview of which driver is currently executing which order.

Truck Call App Linde

4. Completed jobs

Once a transport order has been completed, the driver confirms it in the app. The shift supervisor automatically receives confirmation and information that the driver is available again.

Simply well done

How smaller logistics fleets can also benefit from digital solutions is shown by the example of the Reitz Group. The manufacturer of industrial fans has recently started using the new Linde Truck Call App.

To the case study